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Screen problem

PostPosted: Wed Jan 16, 2019 6:46 pm
by DOHLE
Hi,

Yours software do not refresh screen. Software working but screen stuck.

A.

Re: Screen problem

PostPosted: Thu Jan 24, 2019 10:41 am
by Alex
Please make a support case at

There you can upload log files etc.

In this case, please make a log file after the screen is stuck. You can make a log file:
- by pressing Ctrl+Alt+F12 (if that key is not used by another application, e.g. the intel graphics driver)
- or by selecting the wrench symbol in the bottom right and then "Save Log files".

Re: Screen problem

PostPosted: Fri Feb 01, 2019 3:22 pm
by DOHLE
Done!

Re: Screen problem

PostPosted: Mon Feb 04, 2019 10:29 am
by Alex
This refresh problem depends on the application you are running. Using the newer applications on the front screen, this shouldn’t happen.