[Chris Lahoda]

Hi, I'm booting using the Miray provided USB key and when the software comes up my USB storage devices are showing up but not the internal storage of the laptop. Its an Acer Laptop using 11th gen intel and the hard drive is an NVME. Same result on multiple versions of this laptop.

[Alex]

NVMe disks on newer laptops with intel chipset may need a newer version of HDClone, because they use a new method of accessing the NVMes which is not compatible with what was available when HDClone 10 was released.

Download the Free Edition of HDClone (https://www.miray-software.com/download/hdclone.html) and create a bootable disk for that version and see if the newest version will correctly detect the NVMe.