Page 1 of 2

- is there a solution to this one yet?

PostPosted: Wed Sep 01, 2010 9:59 pm
by noining
Hi Miray and forum.

I am trying to install from a image to disk.

I have made a clone of a Windows XP from my computer to a external hard drive. There it ended up in the HDClone Images folder. I then moved that folder onto the root directory of a FAT32 external USB drive. Booted HDClone 3.9 from a USB FAT16 Drive and everything seems to be working - my FAT32 drive is recognized, but i get .

I have made sure that my HDClone Images folder is in the root directory!
and that my FAT32 drive passes the speedtest. The Cloning of the XP went without any errors!

What to do?

Thank you

Re: - is there a solution to this one yet?

PostPosted: Tue Sep 07, 2010 11:19 am
by Alex
Please use the newest version of HDClone (3.9.4, which you get automatically when downloading the Basic, Standard or Professional Edition). The Free Edition can be downloaded at http://www.miray.de/public/download/preview/hdclone.3.9.4.fe.en.zip

If the problem persists, insert an USB flash drive into the computer, press Ctrl+Alt+F8 to open a console and enter

savelog.en

in the command line. Then select the flash drive and hit enter, this will store the file on the flash drive. You can send this file to us, so we can find out why the image is not found.


If you start HDClone with Windows, do you see the image there? or is it also not visible?

Re: - is there a solution to this one yet?

PostPosted: Fri Oct 08, 2010 1:03 am
by Marcus Gower
I am having the same problem, when I run HDClone under windows it sees the image but when I boot of the cd it will see my external hard drive but not the images.
Can you help?

Re: - is there a solution to this one yet?

PostPosted: Fri Oct 08, 2010 9:23 am
by Alex
We'll release an updated version (3.9.5) shortly, that should fix this problem. More infos will follow.

Re: - is there a solution to this one yet?

PostPosted: Wed Nov 10, 2010 5:35 pm
by noining
I can't seem to find 3.9.5 edition of HD clone on your site. Please direct me to the correct download page.

Re: - is there a solution to this one yet?

PostPosted: Wed Nov 10, 2010 5:53 pm
by Alex
If you have a license, you can download it already. The free edition of HDClone 3.9.5 is also available on http://www.miray.de/public/download/hdclone.3.9.5.fe.en.zip

Re: - is there a solution to this one yet?

PostPosted: Thu Nov 11, 2010 9:11 am
by Carsten
The Problems been in the Version 3.9.5 the same. The Images where seen under Windows but not under the booting USB Flash Drive.

Re: - is there a solution to this one yet?

PostPosted: Thu Nov 11, 2010 10:18 am
by Alex
In the first post, you (?) mention "I then moved that folder onto the root directory of a FAT32 external USB drive".

HDClone only looks in the folder "HDClone Images" for the image, not in any other folder.

Re: - is there a solution to this one yet?

PostPosted: Thu Nov 11, 2010 10:29 am
by Carsten
I boot from a Flash Drive and create a Image File on the second Partion from the HDD. After than, i copy the file on the Flash Drive with the original Folder " HDClone Images\test.img". When i booting at the next Time with Flash Drive, there a "NO Images found on the medium". When i booting with Windows and start HDClone, he find the Images on the Flash Drive.

Re: - is there a solution to this one yet?

PostPosted: Thu Nov 11, 2010 10:46 am
by Alex
It's only a wild guess, but try entering the directory HDClone Images\test.img.

There you'll find a file test.img, a file hdclone.ico, desktop.ini and some files named xxxxxxxx, xxxxxxxx.1 etc (with xxxxxxxx being a 8-digit hexadecimal number).

Try renaming the file test.img in this directory to something longer than 11 characters, like testimage.img (it's crucial you use lowercase letters for this).

Can HDClone find the image now?