[juergen barth]

Beware of HD Clone!

It doesn´t like external Harddisks with 1TB from WD Elements.
HDClone Support doesn´t help you out!

So check the free Edition first!

[Sean]

I have had the same issue with 1tb WD Passport Essential but it is a great piece of software and works with my 250gb WD external.

Hopefully the 1tb problem will be fixed in a future release.

Sean.

[juergen barth]

Sorry i don´t think they will fix it at all.

The support doesn´t answer my requests,
it seems that tech support doesn´t try to fix the problems.

[Alex]

Sorry, but this far we have been unable to create a similar problem with our test equipment.
If possible, try to defragment the NTFS disc, as this usually shortens the NTFS dataruns. If they become too fragmented, I have an inkling that this uses some rather obscure feature called 'extended attributes', where additional data on the files is stores somewhere else and the current NTFS driver of HDClone is not (yet) able to parse these. Such fragmented file systems usually are generated if a disc is filled to the max with a variety of different-sized files, which get deleted from time to time and replaced with larger ones etc.
Downloading with download-accelerators, where one file is downloaded simultaneously with from more sources also writes different parts of the same file at once, leading to greater defragmentation (especially harmful in this case are torrents, because they rarely are downloaded from beginning to end, but in hundreds of little packets from all over the file, and only on the file system informations all these distributed packets are put in order.

[Sean]

Alex,

Im not sure how this would help. The problem is that I cannot image a disk of any size to my external usb2 WD Passport Essential drive.

If I use a smaller external disk then HD Clone works perfectly.

Its not a major problem for me as I have a number of external units but Im sure it is a problem for others.

Sean.

[Alex]

We have yet to find such a disk for ourselves, we have imaging to NTFS external discs with 2TB working...

[piper]

@ Juergen Bart, Sean

"Beware of HD Clone" ???
Beware of WD Elements and WD Passport Essential!. I returned my products to the seller because of several problems - without HDClone.
WD is a harddisk maker - but their USB-Value-adds are poor.

Google for these products and you will see: Lots of unhappy peoples...

[Sean]

@Piper

I have three WD disks at home and we use 8 different WD externals at work. All without problems.

Piper you only ever read about stuff going wrong on the internet, happy people remain that and dont write about it.

I would always recommend WD. I have tried other manufacturers drives but had problems and so always returned to WD.

Sean.

[piper]

@Sean

hehe - that's life. I'm fan of SAMSUNG. SAMSUNG for ever and everything: For big drives, for USB drives, and - more and more - for SSD. At home and at work.

Corean spirit, brain, heart, hand and quality: Samsung for Disks, for Flat Screens, for ultradeep offshore Rigs (oil drilling platforms), for high-tech Chips, cameras, for giant Ships, LEDs, for radio telescopes, for printer, for satellites, locomotives, for ...

;-)

[Alex]

Just to give an update: apparently, the WD drives have been formatted with 64K sector size (which is somewhat unusual, but understandable for a medium that usually has to store only large files), and this together with a different layout of the root directory made HDClone stumble upon these disks.

The next update (3.9.5, coming out Mid October) will solve this issue. I'll post a Changelog when it's don.